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Program Supervisor

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Los Angeles County
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MAOF CalWORKs Program
$62,000.00 - $65,591.00
Full Time, Exempt
3 Positions
Open until filled

GENERAL SUMMARY:

Under the direct supervision of the Program Director, the Program Supervisor is responsible for supporting the overall management and daily operations of the CalWORKs Program. The Program Supervisor provides direct supervision and guidance to program staff, ensuring the effective delivery of case management services and compliance with program requirements. This role supports the development of staff, monitors program performance, and assists with implementing policies and procedures to meet contractual obligations and agency goals. The Program Supervisor also serves as a resource for staff and participants, helping to resolve issues, maintain quality standards, and promote a supportive and effective service environment. This is an on-siteposition; remote work arrangements are not available.

Position requires the use of a personal vehicle; must be physically capable of operating a vehicle safely, possess a valid California driver’s license, maintain an acceptable driving record, hold current automobile insurance, and have access to a personal automobile at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the direction of the Program Director and with minimal supervision, the Program Supervisor is responsible for performing the following duties:

  • Directly supervises department staff and oversees all work performed to meet contractand funding terms and conditions.
  • Ensures compliance with County, State, and Federal regulations, as well as contractual requirements governing childcare subsidy programs and their delivery.
  • Prepares and analyzes reports to maximize program outcomes and support data-driven decision-making.
  • Assists the Program Director with the preparation and management of external and internal audits.
  • Manages a team of Family Case Specialists and support staff, coordinating activities that support the effective delivery of services.
  • Provides supervisory support for department staff, including conducting performance evaluations, addressing non-compliance cases, and guiding task-related activities.
  • Partners with the Program Director to plan and implement strategies that enhance program quality and identify opportunities for staff training and professional development.
  • Ensures the achievement of program goals and objectives in alignment with agency standards.
  • Provides staff performance feed back to the Program Director to support goal setting, coaching, and case management oversight.
  • Serves as a liaison with other departments to support collaborative program operations.
  • Represents the program and agency at professional organizations, community meetings, and events.
  • Attends conferences, workshops, and training, including those requiring travel.
  • Maintains strict confidentiality of program information and records at all times.
  • Monitors staff attendance and punctuality and assist with payroll processing.
  • Performs other duties as assigned.

QUALIFICATIONS / REQUIREMENTS:

  • Bachelor’s Degree preferred; high school diploma and five (5) years of directly relatedwork experience may substitute for a degree.
  • Minimum of two (2) years of supervisory experience.
  • Minimum of two (2) years of relevant work experience with families and children.
  • Knowledge of County, State, and Federal regulations and contract requirements related to childcare subsidy programs and their delivery.
  • Strong organizational skills with the ability to multitask, prioritize, and manage workload daily.
  • Ability to work independently with minimal supervision while meeting deadlines.
  • Strong written, oral communication, and interpersonal skills.
  • Bilingual in English and Spanish required.
  • Self-motivated, problem solver, and results-oriented.
  • Proficient computer skills, including Microsoft Office (Word, Excel, Power Point, and Outlook).
  • Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public must be able to work effectively as part of a team and collaborate with colleagues.
  • Ability to represent MAOF in a professional, competent, and respectful manner at all times.
  • Must be finger printed and cleared through the Department of Justice (DOJ).
  • Ability to work a regular schedule, Monday through Friday, with availability to supervise program staff who may work evenings and weekends.
  • Must possess a valid California Driver’s License, have access to a reliable motor vehicle, and maintain appropriate automobile liability insurance coverage.
  • Must be willing to travel as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls, and to talk or hear. The employee is frequently required to sit and to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilitiesto perform these essential functions.

This role is performed primarily in an office setting with moderate noise levels. The position requires travel to off-site locations, meetings, or events, which may involve exposure to varying weather conditions. The employee is required to drive as part of their job duties.

MAOF Sponsored Benefits:

MAOF offers a comprehensive package of benefits and perks for full-time employees, with some benefits also available to part-time employees, including:

  • Personal Time Off(PTO) - Vacation/personal days or sick time).
  • Paid Sick Time – 48hours
  • Paid Holidays per Calendar Year - 12 paid holidays.
  • Bereavement Leave – 5paid days.
  • Jury Duty – 5 paid days.
  • Medical, dental, and vision insurance Paid 100% by MAOF.
  • 403(b) Retirement Plan- 5% employer match – 100% vested.
  • Basic Life and Accidental Insurance.
  • Pet Insurance.
  • Supplemental life insurance.
  • Professional development opportunities.
  • Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
  • Supplemental Cancer, Disability, and Accident plans.
  • Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days.
  • Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
  • Public Service Loan Forgiveness.
  • Credit Union Membership

‍Contact information below if you would like more information regarding this  position. Phone Number: (855) 755-6263Fax Number: (323) 890-9632Website:www.maof.orgEmail: Jobs@maof.org‍

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

‍

Program Supervisor

Application Procedure

To apply directly online, follow the link below.
You can also download the application, fill it out and email it to jobs@maof.org
Contact information below if you would like more information regarding this position.
Phone Number: (323) 890-9600
Fax Number: (323) 890-9632
Email: jobs@maof.org
Apply Now Online
Download Application

In order for your application to be accepted, the following documents are REQUIRED:

  • College Transcripts are REQUIRED when applying for the MAOF Head Start, Child Care and Pre-School programs,
  • Degree along with college transcripts REQUIRED for any positions that require a BA or higher degree,
  • When applying for positions of Associate Teacher, Teacher, Head Teacher or Site Supervisor a copy of the Permit from the California Commission of Teacher Credentialing is REQUIRED,
  • When applying for positions that do not require transcripts or degrees a High School diploma or equivalency  REQUIRED,
  • Updated resume REQUIRED for all positions,
  • 2 letters of PROFESSIONAL recommendation REQUIRED for all positions.

Minimum qualifications must-be-met by the close of filing date.

MAOF offers the following benefits: Medical, Dental, Vision, Life & Accidental Insurance, Employer Contribution and Employer Match 403(b) Retirement Plan with 100% vesting, Employee Assistance and Wellness Programs (EAP), Paid Holidays, Paid Time Off, 501(c)(3) Designation Public Service Loan Forgiveness, other supplemental benefits such as AFLAC, Credit Union Membership and Discount tickets to Southern CA theme parks and attractions. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.

Employment Application

Applicant Information

Education & Permits

Previous Employment

References

Please list three professional references.

Disclaimer and Signature

I certify that my answers are true and complete to the best of my knowledge.
If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.

Applicant's Statement

Please read and initial each paragraph and sign application upon completion

I hereby authorize Mexican American Opportunity Foundation to thoroughly investigate my suitability for employment and, further, authorize my current and former employers to disclose to the company any and all letters, reports and other information pertaining to my employment with them, without giving me prior notice of such disclosure. In addition, hereby release Mexican American Opportunity Foundation, my current and former employers, and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.

I understand that if offered employment, the offer may be contingent on my passing a pre-employment alcohol and drug screen and a pre-employment physical. By signing this application, voluntarily agree to submit to a pre-employment alcohol/drug screen and pre-employment physical upon request. I understand that failure to pass the alcohol/drug screen and or physical will result in withdrawal of the employment offer. I also understand that refusal to submit to an alcohol/drug screen will be considered a voluntary resignation of employment.

I understand that nothing contained in the application or conveyed to me during any interview, which may be granted, is intended to create an employment contract, implied or explicit, between me and the Mexican American Opportunity Foundation. In addition, I understand and agree that if am employed, my employment relationship with Mexican American Opportunity Foundation is strictly voluntary and at our mutual will. understand that if employed, my employment is for no definite period and may be terminated at any time, with or without prior notice, with or without cause or reason, at the option of either myself or Mexican American Opportunity Foundation, and that no promises or representations contrary to the forgoing are binding on Mexican American Opportunity Foundation unless made in writing and signed jointly by the President/CEO.

I understand and agree that any future changes in my title, duties, compensation, working conditions, and/or Mexican American Opportunity Foundation benefits, policies and procedures will not alter our at-will agreement.

I understand that if offered employment, I will, as a condition of employment, be required to submit proof of my identity and legal right to work in the United States on my first day of employment.

If the position applied for requires driving in the course of work, understand that will be required to posses a current valid California Driver's License and understand that I will be required to provide a copy of my official driving record and proof of insurance. also understand that any offer of employment is contingent on my ability to be covered by Mexican American Opportunity Foundation auto insurance, if required for my position.

I hereby certify that have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. understand that any omission or misstatement on this application or on any documents used to secure employment shall be grounds for rejection or this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.

My signature below certifies that I have read and understand this complete page, and agree to the terms and conditions outlined in this document.

Voluntary EEO Identification

Various Agencies of the United States Government require employers to maintain information on applicants pertaining to factors such as race, sex and type of position for which and individual applies. The information requested on this sheet is for compliance with certain records keeping requirements. MAOF believes all persons are entitled to equal employment opportunities, and does not discriminate against employees or applicants for employment because of race, color, religion, sex, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, marital status, pregnancy, sexual orientation, or any other basis prohibited by statue.

Regulations issued by the U.S. Department of Labor with respect of disabled individuals, disabled veterans, and Vietnam Era veterans require that federal contractors provide an opportunity for self-identification to candidates seeking employment. Such self-identification is submitted on a voluntary basis, on a confidential basis, for use only in accordance with regulations, and without subjecting the individual to adverse treatment.

White (Non-Hispanic origin): Persons having origins any of the original peoples of Europe, North Africa or the Middle East.

Black (Non-Hispanic): Person having origins in any of the Black racial groups or Africa.

Asian or Pacific Islander: All persons having origins in any of the original peoples of the Far East, Southeast Asia, the Pacific Islands, or the Indians subcontinent including, for example, China, Japan, Korea, the Philippines, Samoa, India, and Pakistan.

Hispanic: All persons of Mexico, Puerto Rican, Cuban, Central or South America or other Spanish culture or origin regardless of race.

American Indian or Alaska Native: Persons having origins in any of the original peoples of North America and who maintain cultural identification through tribal affiliation or community recognition.

Disabled Individual: Federal regulations define a disabled person as one who (1) has a physical or mental impairment which substantially limits one or more of such person's major life activities, (2) has a history of such impairment, or (3) is regarded as having such impairment.

Vietnam Era Veteran: Federal regulations define a veteran of the Vietnam Era as one who (1) served on active duty for a period of more than 180 days, any part of which occurred between August 5, 1964, and May 7 1975, and was discharged or released with other than a dishonorable discharge or (2) was discharged or released from active duty for a service connected disability if any part of such active duty was performed between August 5, 1964, and May 17, 1975.

Special Disability Veteran: Federal Regulations define a special disabled veteran as one who (1) is entitle to compensation under administered by the Veterans' Administration for a disability rated 30% or more, or (2) was discharged or released from active duty because of a service-connected disability.

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