Provides support to administration, providers, and other departments to ensure compliance with county and state guidelines. Will aid in the provision of services necessary to permit parents and children to benefit from and to be able to continue participation in MAOF Monterey County programs.
RESPONSIBILITIESAND DUTIES:
Receive and process documentation to determine provider eligibility for subsidized child care programs.
Review documentation for accuracy and approve or deny within a specified time frame.
Follow up with providers to request missing or incomplete documentation.
Serve as the primary customer contact for their assigned caseload.
Documents and submits all monthly attendance documentation and reports.
Responsible for properly copying and filing all attendance data received.
Records and maintains records (phone log and NOHO notes) for all placed and received calls.
Within team structure, assists administration with, or as directed, provides assistance and follows through on problem situations identified.
Completes the necessary follow-up and consultation with all parents who identify supportive service needs.
As assigned, assists in the set-up and/or sets up client/vendor/resource files.
Assists in the development of, or develops counseling, health, legal, economic and social resources.
Organize all inactive files at the end of each fiscal year in accordance with facility storage processes.
Assists in the parent education program, including notifying parents of available services through MAOF and the community of Monterey County.
Conducts site/home visits as necessary
Performs liaison or advocacy activities as requested.
Assist administration in fulfilling audits and other program needs.
Delivers mail to FedEx, local post office,and/or other locations as assigned, in accordance with established mail schedules.
Responsible for all large mailings.
Participates in parent education and advisory group meetings.
Identify excessive and or unreported absences and report them to the case worker.
Documents service needs, requests,action taken, follow-up solutions, absences, resources contacted and developed and any other activities in a suitable manner for program accountability required by the State Department of Education and the MAOF Administration.
Assist with community events/special events as requested by the Program Director.
Attends staff meetings, workshops,and conferences, as assigned.
Carries out any other activities that may be necessary for the proper implementation of the program.
REQUIREMENTS:
High School Diploma or equivalent.
Bilingual(English/Spanish) required.
Self-motivated and a problem solver.
Excellent organizational skills; knowledge of general office procedures.
Computer skills (Microsoft Office, Excel, PowerPoint, and Word).
Excellent verbal and written communication skills; ability to successfully interface with others.
Must have a positive attitude with a desire to work with and promote the welfare of children and their families.
Regular attendance, Monday through Friday, assigned schedule.
Maintains confidentiality.
Follows rules, regulations, and policies; positively contributes to implementing changes.
Deals with issues directly, in a respectful and timely manner.
Sensitive to the needs of others.
Sincere commitment to providing services to children and the community.
Ability to maintain cooperative, diplomatic working relationships with co-workers,supervisors, and the public.
Work as part of a team and collaborate with co-workers; and complete projects under tight deadlines even when there are competing requirements and changes in assignments.
Experience in community service/social work is desired.
Must have own automobile, valid driver’s license, and current auto insurance.
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.The position requires driving.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environmental characteristics are representative of those an employee encounters while performing the essential functions of this job.
MAOF Sponsored Benefits:
MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:
Personal Time Off(PTO) - Vacation/personal days or sick time).
Paid Sick Time – 48hours
Paid Holidays per Calendar Year - 12 paid holidays.
Bereavement Leave – 5paid days.
Jury Duty – 5 paid days.
Medical, dental, and vision insurance Paid 100% by MAOF.
403(b) Retirement Plan- 5% employer match – 100% vested.
Basic Life and Accidental Insurance.
Pet Insurance.
Supplemental life insurance.
Professional development opportunities.
Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance,financial planning, identity theft, etc.
Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days.
Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
Public Service Loan Forgiveness.
Credit Union Membership
Contact information below if you would like more information regarding this position.Phone Number: (855) 755-6263Fax Number: (323) 890-9632Website:www.maof.orgEmail: Jobs@maof.org
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Provider Liaison
Application Procedure
To apply directly online, follow the link below. You can also download the application, fill it out and email it to jobs@maof.org Contact information below if you would like more information regarding this position. Phone Number: (323) 890-9600 Fax Number: (323) 890-9632 Email: jobs@maof.org
In order for your application to be accepted, the following documents are REQUIRED:
College Transcripts are REQUIRED when applying for the MAOF Head Start, Child Care and Pre-School programs,
Degree along with college transcripts REQUIRED for any positions that require a BA or higher degree,
When applying for positions of Associate Teacher, Teacher, Head Teacher or Site Supervisor a copy of the Permit from the California Commission of Teacher Credentialing is REQUIRED,
When applying for positions that do not require transcripts or degrees a High School diploma or equivalency REQUIRED,
Updated resume REQUIRED for all positions,
2 letters of PROFESSIONAL recommendation REQUIRED for all positions.
Minimum qualifications must-be-met by the close of filing date.
MAOF offers the following benefits: Medical, Dental, Vision, Life & Accidental Insurance, Employer Contribution and Employer Match 403(b) Retirement Plan with 100% vesting, Employee Assistance and Wellness Programs (EAP), Paid Holidays, Paid Time Off, 501(c)(3) Designation Public Service Loan Forgiveness, other supplemental benefits such as AFLAC, Credit Union Membership and Discount tickets to Southern CA theme parks and attractions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Employment Application
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