The Family Service Associate (FSA) links families to services needed such as health, disabilities,nutrition, social services, mental health, and family engagement. Supports families in making decisions, choices, and setting family goals that best meet their needs. Will use a case management approach to share information with families regarding family support, and access to resources within the community. Will recruit, determine eligibility, and enroll families for state and federal programs.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Establishes a supportive, collaborative, engaging relationship with families.
Conducts family assessments and develops individualized Family Partnership Agreements to provide necessary services, resources, and follow-ups.
Supports families with emergency assistance or crisis intervention.
Serves as a liaison to initiate referrals and ensures follow through to confirm that services are beneficial and effective within the program and with community agencies.
Orients parents to the comprehensive services of the program including but not limited to: Health, Nutrition,Education, Disabilities and Mental health, parent engagement, and ERSEA.
Discusses with families the importance of coordinating health, social, and educational services for supporting children’s ongoing learning and development and family well-being.
Assists families in locating sources of health and dental care and encourages their involvement in the health care system.
Completes required screenings and maintains accurate health, nutrition, and other required records. Will do follow-ups as requested by Content Experts and Coordinators/Managers.
Recruits, determines eligibility,and enrolls children into the federally funded Head Start and state funded Child Care programs. Ensures eligibility compliance with both the federal and state programs.
Completes initial certification and recertification interviews. Processes verification needs and eligibility requests from parents.
Prepares childcare contracts,sends Notice of Action, and Requests for Eligibility Verification.
Completes data entry for all required services and will use the program’s record-keeping system to maintain an accurate database for both the state and federal programs.
Maintains all information, records, and database confidential and follows the program’s record-keeping policies and procedures.
Prepares and submits weekly and monthly required reports, including attendance.
Collaborates effectively with others in a multidisciplinary approach.
Meets with appropriate program staff as required for planning, guidance and training.
Will participate in Multi-Disciplinary Team Meetings.
Attends in-service trainings, unit meetings at sites and staff meetings, including parent meetings.
Attends different local and community events, fairs, and other events as needed to meet the needs of the community.
Makes home visits as required and as scheduled.
Travels to centers,partner sites, community agencies, conferences and trainings.
JOB REQUIREMENTS:
Knowledge
Ability to work with an ethnically and linguistically diverse population.
Awareness and sensitivity to individual differences and cultures.
Good interpersonal skills to communicate in an effective manner.
Good oral and written communication skills.
Good record-keeping skills.
Ability to maintain positive work environment and relationships
Ability to ensure confidentiality.
Good computer skills.
Bilingual - Spanish speaking preferred.
MinimumQualifications
Minimum of AA degree in social work or related field or Family Development Credential.
Minimum two (2) years of paid experience working with low-income groups is required; experience in a preschool environment is preferred.
Any combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying.
MAOF Sponsored Benefits:
MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:
Personal Time Off(PTO) - Vacation/personal days or sick time).
Paid Sick Time – 48hours
Paid Holidays per Calendar Year - 12 paid holidays.
Bereavement Leave – 5paid days.
Jury Duty – 5 paid days.
Medical, dental, and vision insurance Paid 100% by MAOF.
403(b) Retirement Plan- 5% employer match – 100% vested.
Basic Life and Accidental Insurance.
Pet Insurance.
Supplemental life insurance.
Professional development opportunities.
Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance,financial planning, identity theft, etc.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Family Service Associate (San Bernardino County)
Application Procedure
To apply directly online, follow the link below. You can also download the application, fill it out and email it to jobs@maof.org Contact information below if you would like more information regarding this position. Phone Number: (323) 890-9600 Fax Number: (323) 890-9632 Email: jobs@maof.org
In order for your application to be accepted, the following documents are REQUIRED:
College Transcripts are REQUIRED when applying for the MAOF Head Start, Child Care and Pre-School programs,
Degree along with college transcripts REQUIRED for any positions that require a BA or higher degree,
When applying for positions of Associate Teacher, Teacher, Head Teacher or Site Supervisor a copy of the Permit from the California Commission of Teacher Credentialing is REQUIRED,
When applying for positions that do not require transcripts or degrees a High School diploma or equivalency REQUIRED,
Updated resume REQUIRED for all positions,
2 letters of PROFESSIONAL recommendation REQUIRED for all positions.
Minimum qualifications must-be-met by the close of filing date.
MAOF offers the following benefits: Medical, Dental, Vision, Life & Accidental Insurance, Employer Contribution and Employer Match 403(b) Retirement Plan with 100% vesting, Employee Assistance and Wellness Programs (EAP), Paid Holidays, Paid Time Off, 501(c)(3) Designation Public Service Loan Forgiveness, other supplemental benefits such as AFLAC, Credit Union Membership and Discount tickets to Southern CA theme parks and attractions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Employment Application
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